Using Clubspark

Clubspark is an all-in-one online platform for tennis coaches, provided through your Coach Business Membership at Tennis Australia. It helps manage lesson bookings, payments, communication and your online presence – saving time, boosting visibility and making it easier to run and grow your coaching business.

Yes, you can add a free trial period with the Coaching Subscription feature in Clubspark. This feature allows you to set up ongoing, monthly subscription-based coaching sessions without a fixed end date.

When creating the course, you must select Subscription as your course type and choose the option Include a free trial for subscribers, which will allow players to attend a set number of sessions before their paid subscription begins. This encourages sign-ups and gives players the flexibility to try the program risk-free.

To enable this, make sure you have connected your Stripe account to accept online payments. 

You can set your coaching program to include blackout dates on Clubspark. When creating a short course or recurring session program, make sure you fill in the Blackout dates field to block out specific days – such as public holidays – when sessions won’t run. This ensures those dates are automatically excluded from the schedule, so students are clearly informed when booking.

You can enter either individual dates or a date range while setting up your course. And don't worry, if you entered a date by mistake and want to make it available again, you can simply edit the course and either edit or remove the date.

Clubspark allows you to connect multiple Stripe accounts and assign them to specific modules, such as coaching or court bookings. This is ideal if, for example, you're an external coach and want coaching payments to go directly to your own Stripe account, separate from the club’s.

To set this up, you'll need to work with the club manager where you run your coaching lessons:

1. In the Admin area, go to the Payments module
2. Click Add a Payment Account
3. Select + Add a Stripe account and ensure you're logged out of any other Stripe sessions
4. Name the new account and click Register now
5. Either log in to your existing Stripe account or create a new one
6. After completing the Stripe setup, you’ll be redirected back to Clubspark, where your new Stripe account will appear under Accounts
7. Go to the Assign modules tab
8. Click Edit next to the module (e.g. Coaching) you want to assign the new account to
9. Select the correct Stripe account and click Update.

Now, payments for that module will be processed through your personal Stripe account. Note: Only one Stripe account can be linked to each module at a time.